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The Financial Services (FS) industry is the largest taxpayer in the UK, contributing around 10% of the UK’s total economic output. But the industry still has more to give to help the UK “level up”. ...
It’s no wonder financial institutions (FIs) are losing millions annually to fraud and money laundering. Despite ongoing amendments to anti-money laundering policies, the industry still faces challeng
There’s an all-too-common scenario that pervades the payments landscape: acquirers blindly falling into a commodity trap. This unwanted outcome occurs when a financial institution that processes credi...
As the world faces unprecedented numbers of refugees (from countries like Ukraine, Syria, Afghanistan, Eritrea, Venezuela…), it is more important than ever to find structural solutions to improve the...
The birth of FinTech or Financial Technology can be traced back to the 1960s as traditional banking paved the way for easier and more efficient transactions through ATMs. But when mobile banking took
The ongoing shift towards a cashless society in the UK presents an intriguing landscape, promising enhanced convenience and efficiency. However, we must remain cognisant of the potential impact on c
Born partly in reaction to the 2008 financial crisis, cryptocurrency was created as a radical alternative to the traditional financial industry. Rewind 15 years: banks that were “too big to fail” had ...
In recent times, we observed that the paucity of time has reduced the attention span of customers and intense competition has resulted in shifting of their loyalties. Hence, personalization or targeti...
Some of the world's biggest brands are already involved - Nike, Disney, Budweiser, Warner Music and Starbucks. What exactly? Well, as Harvard Business Review put it, the “confusing, contested, exciti...
The nomination and subsequent appointment of Ajay Banga as President of the World Bank by President Joe Biden has generated considerable excitement and interest around the global community, stirring e...
Taking on debt is not necessarily a bad thing (as long as the debt is used for things to generate wealth), but in the current cost-of-living crisis debt can easily spiral out of control. With an ever-...
The rate of residents opening a bank account in Latin America has notoriously lagged with only 342 million adults in the region having a bank account, that’s a 55% average. Instead, this population h...